Frequently Asked Questions
What is your return policy?
All sales are final. No returns, no exchanges.
How do I place an order?
Orders can be placed directly through our website by selecting your desired products and completing the checkout process. If you need assistance, you may also reach out to us via chat, and our team will be happy to help you find and purchase the item you’re looking for.
How can I contact customer support?
You can reach our support team through our contact page or by email during business hours.
How long does shipping take?
Shipments of standard products are handled via standard shipping methods. Local deliveries are typically completed within a timeframe of 2 to 7 business days.
Do you offer international shipping?
At this time, we do not offer international shipping. As we continue to grow and expand our operations, we plan to introduce international shipping services in the future.
What payment methods do you accept?
We accept all major credit cards, including Visa and Mastercard, as well as Apple Pay and Google Pay. All transactions are secure and fully encrypted. For qualifying purchases, instalment payment options are available through select partners. Please note that American Express is not accepted at this time.
Are your products in stock?
Product availability is updated regularly on our website. If an item is out of stock, it will be clearly indicated.